We will not pass on any details to any other parties. When you make an order, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. We also ask for your phone number, so that we can call update you of your order status.
Skycandle never stores any of your credit / debit card details.
Skycandle (www.skycandle.co.uk) takes on-line security extremely seriously and have taken several steps to ensure that your payment information is processed confidentially and accurately.
Skycandle offer the use of secure servers where information is protected by Secure Sockets Layer (SSL), the industry standard encryption technology. SSL works with Netscape Navigator, Microsoft Internet Explorer, AOL and other browsers. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.
In the highly unlikely event of credit card fraud, the credit card issuer usually covers the cost, and as a consumer you should contact your card providers to find out your position.
We have made online shopping secure and easy. When you order, we need to know your name, email address, mailing address and payment details. This allows us to process and fulfil your order and to notify you of your order status.
In summary, you can be sure that we have taken every step to ensure that your online ordering is safe and secure.

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